Medical Alert: New Work Organizations in Health Care

By Pat Armstrong, Hugh Armstrong, and Jacqueline Choiniere

© 1997

Private-sector approaches are being widely adopted in health care, but there is little evidence to demonstrate either that they offer a better way to organize work, or that they are applicable to the provision of quality health care. Patients and health care workers describe their experiences in Medical Alert: New Work Organizations in Health Care, and their responses challenge the assumptions of private-sector advocates, with implications reaching far beyond Canadian hospitals.   

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Product Details

  • World Rights
  • Page Count: 158 pages
  • Dimensions: 6.0in x 0.4in x 9.0in
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SKU# HE000165

  • PUBLISHED JAN 1997

    From: $25.46

    Regular Price: $29.95

    ISBN 9781551930084

Quick Overview

Patients and health care workers describe their experiences in the private health care sector and their responses challenge the assumptions of private-sector advocates, with implications reaching far beyond Canadian hospitals.

Medical Alert: New Work Organizations in Health Care

By Pat Armstrong, Hugh Armstrong, and Jacqueline Choiniere

© 1997

Private-sector approaches are being widely adopted in health care, but there is little evidence to demonstrate either that they offer a better way to organize work, or that they are applicable to the provision of quality health care. Patients and health care workers describe their experiences in Medical Alert: New Work Organizations in Health Care, and their responses challenge the assumptions of private-sector advocates, with implications reaching far beyond Canadian hospitals.   

Continue Reading Read Less

Product Details

  • World Rights
  • Page Count: 158 pages
  • Dimensions: 6.0in x 0.4in x 9.0in
  • Author Information

    Pat Armstrong is a Distinguished Research Professor of Sociology and Women’s Studies at York University and co-author of Critical to Care: The Invisible Woman in Health Services.


    Hugh Armstrong is a professor in the School of Social Work and the Institute of Political Economy at Carleton University



    Jacqueline Choiniere is Assistant Professor in the School of Nursing, York University.

  • Table of contents


    Foreword

    1. Privatizing Care, Pat Armstrong

    • The Language of Reform; Legitimating Cut-backs

    • Privatization 

    2. The Promise and The Price: New Work Organizations in Ontario Hospitals, Pat Armstrong, Hugh Armstrong, Jacqueline Choiniere, Eric Mykhalovskiy, Jerry P. White

    3. When Patients Don't Matter

    • The Revolving Door

    • Standardized Care

    • Rollbacks in Basic Care

    • Privatization of Health Services in Hospitals

    • At Home

    • Out of Patients' Pockets

    • Assembly-Line Surgery

    • Health Care for Elderly People

    • Women's Health

    • Children and Cancer

    • Conclusion 

    4. After Total Quality Management, What? Re-engineering Bedside Care, Jerry P. White

    Glossary

    Bibliography

By the Same Author(s)